Personal information (information by which a person can be identified) is collected through our website or application when knowingly and willingly submitted. This includes signing up to use our services, uploading of information and photographs by authorised persons such as parents, carers, educators and administrators and credit card transactions. We ensure that such information is collected only by lawful and fair means and that the information is dealt with in accordance to applicable privacy laws in Australia.
We collect your personal information disclosed to us during the registration process. We may also collect personal information from you in the course of your use of our Site including, but not limited to:
- when you register to use the Application;
- when you use the Application;
- when you enter information on the contact page;
- publicly available information;
- if you make a payment;
- when you sign the portal consent form;
- when you enrol your child in a childcare business that uses our Application.
We collect the following types of personal information:
- Email address;
- Date of Birth;
- Phone number;
- Your image.
Use of Personal Information
The purpose for which we collect personal information is to provide you with the best service experience possible on the Site and Services and for our internal business purposes that form part of normal business practices. Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, you may be unable to enjoy the full functionality of the Site and Services.
Also we use personal information that is submitted through our site or application only for the purpose for which it was provided or for other secondary purposes related to the primary purpose. This includes responding to enquiries, performing authorised financial transactions, verifying your identity, communicating with you and providing information about our services where we have preapproval for such communications.
Personal information is stored in the archives for record keeping and back-up purposes. We regularly destroy personal information that does not need archiving and where identification of a person is not reasonably required.
Access and Correction
Australian Privacy Principle 6 of the Privacy Act 1988 (Cth) allows you to get access to, and correct, the personal information we hold about you in certain circumstances. If you would like to obtain such access, please contact us on the details set out above.
We do not sell your personal information to anyone or share it without your express consent unless is it necessary to achieve the purpose for which it was submitted.
We will only ever disclose personal information to an unrelated third party with your consent.
Apart from such circumstances, we may disclose personal information in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring or interfering (intentionally or unintentionally) with our rights or property, users or anyone else who could be harmed by such activities.
We may also disclose personal information as required by law.
In the event that we sell or buy businesses or their assets, or engage in transfers, acquisitions, mergers, restructurings, changes of control and other similar transactions, customer information is generally one of the transferable business assets. Thus, your personal information may be subject to such a transfer.
If you voluntarily provide information in publicly accessible areas of the Site and Services, the information can be viewed and therefore used by others. We advise User Admins and users not to disclose contact information that they do not wish to have publicly available. We are not responsible for personal information you choose to submit publicly.
Australian Privacy Principle 1 of the Privacy Act 188 (Cth) allows you to make a complaint about any alleged breaches of privacy. In order to lodge a complaint with us, please contact using the details above with the following information:
- Your name and address;
- Details of the alleged breach of privacy; and
- URL link to the alleged breach of privacy (if applicable).
Please allow us 30 days to investigate your complaint, after which we will contact you immediately to resolve the issue.
Retention of Information
We retain information for as long as required, allowed or we believe it useful, but do not undertake retention obligations. We may dispose of information in our discretion without notice, subject to applicable law that specifically requires the handling or retention of information. You must keep your own, separate back-up records.
We endeavour to take all reasonable steps to protect personal information and regularly review and update our technology to maintain security. Personal information stored in our system is protected by electronic and procedural safeguards and stored in secure data centres. Each User will have a secure and encrypted password chosen by themselves. However, neither people nor security systems are infallible, including encryption systems. While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
Kinder m8 is not responsible for any breach of privacy that arises from Users sharing their password. While Kinder m8 takes all necessary precautions to protect your information, unfortunately no data transmission over the internet is guaranteed to be completely secure and Users must acknowledge that they use this service at their own risk.
You must do what you reasonably can to ensure the security of your personal information. Please log out of the Site and Services when you have finished using a shared computer. Be wary of including sensitive information in your emails to us as they are not necessarily secure against interception. We will not ask for passwords in an email and you should assume that if you get such a request, it must be fraudulent.
As part of the maintaining the security of your personal information we may need to host your personal information on servers outside of Australia.
It is important for Users of Kinder m8 to have an awareness of cyber safety and the benefits of using a secure system such as ours. As a password protected secure space for early childhood educators, children and families to share updates, photos and other child-related information, access to this information is restricted to only those relevant parties. Communication between Users and our servers is encrypted via industry-standard secure sockets layer (SSL).
You also have a responsibility to make sure that whatever you share is in your child’s best interests. Cyber safety also involves keeping your device and browser up to date with the latest antivirus software and firewalls.
We reserve the right to amend this Policy at any time. Changes and clarifications will take effect immediately. If we make a significant change to the Policy, we may issue a notice by email or through notice on the home page of the Site and Services. We encourage you to check the Policy from time to time to check for changes.
Questions and Concerns
You have a right to access your personal information at any time. If you have any questions about updating your information, concerns about a breach of privacy or need to know more about how we handle your personal information, please don’t hesitate to contact us.